Company Policies

Project Policies

All projects are subject to written agreements that outline scope, timeline, deliverables, and payment terms. Our project policies ensure clarity and mutual understanding:

• Detailed project scope and deliverables
• Clear timeline and milestone schedule
• Payment terms and schedule
• Change request procedures
• Communication protocols

Revision Policy

We include a reasonable number of revisions in our project agreements to ensure your complete satisfaction. Our revision policy includes:

• 2-3 rounds of revisions included in most projects
• Additional revisions charged at standard hourly rate
• Major scope changes may require new agreement
• Revision requests must be submitted in writing
• Timeline adjustments for additional revisions

Cancellation Policy

Projects may be cancelled with written notice. Our cancellation policy ensures fair compensation for work completed:

• Written notice required for project cancellation
• Work completed up to cancellation date will be invoiced
• Deposits are non-refundable but may apply to future projects
• 30-day notice preferred for ongoing projects
• Final deliverables provided for completed work

Confidentiality

We maintain strict confidentiality regarding all client information and project details. Our confidentiality commitment includes:

• Non-disclosure agreements for sensitive projects
• Secure storage of client information
• No sharing of client data with third parties
• Confidentiality maintained after project completion
• Regular security audits and updates

Quality Assurance

We are committed to delivering high-quality work that meets or exceeds client expectations. Our quality assurance process includes:

• Multi-stage review process for all deliverables
• Client feedback integration at each milestone
• Quality standards compliance checking
• Final approval before project completion
• Post-project follow-up and support

Contact Information

For questions about our policies, please contact us: